FAQ

❓ Frequently Asked Questions — Stouteez

🧵 Sizing & Fit

Q: How do I know which size to order?
A: Each product page includes a detailed Measurement guide tailored to that item. We recommend measuring a similar item you already own and comparing it to our chart.

Q: Do your sizes follow international standards?
A: Yes! our sizing is based on International fit standards.


🚚 Shipping & Delivery

Q: How long does delivery take?
A: Orders within Pakistan typically arrive in 3–5 business days. Visit our page of Shipping policy for full details.


🔁 Returns & Exchanges

Q: What’s your return policy?
A: We accept Exchange within 7 days of delivery for unworn, unwashed items with tags intact. Visit our Returns & Exchanges page for full details.

Q: Can I exchange an item for a different size?
A: Absolutely. Just contact us via WhatsApp or email with your order number and preferred size.


💳 Payments & Orders

Q: What payment methods do you accept?
A: We accept 

  • Mobile Wallets
  • Bank transfers
  • Credit/Debit Card Online Payment
  • COD (Cash on Delivery)

Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via SMS or email.


📞 Contact & Support

Q: How can I reach your team?
A: You can message us on WhatsApp, email us at care.stouteez@gmail.com, or use the contact form on our Contact Us page.